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IKON (UK) Unveils Website Designed to Enhance Online Customer Experience

London, October 2004: IKON Office Solutions (UK), part of the world's largest independent channel for document management systems and services, announces the unveiling of its newly redesigned website (http://www.IKON.co.uk), to empower current and potential customers with more robust information delivered in an intuitive and a user-friendly environment. The new IKON.co.uk site features a streamlined layout and improved navigation that will allow users to easily access information about IKON's products and services.

"The new website design is a great win for our customers", said Phil Keoghan, UK President, IKON. "The redesigned IKON.co.uk demonstrates our commitment to increase efficiencies and enhancing the customer service experience, helping users realise more ways to improve their document workflow and reduce their costs."

Visitors to the new IKON.co.uk will now have access to detailed information across the full portfolio of IKON products, services and solutions. Reinforcing the company's value added approach the site is designed to enable customers to make informed choices about the technologies that they purchase and the ways in which these are deployed. Offering a wealth of information, the site is designed to enable easy comparison, helping customers to choose from best-in-class technology, equipment and supplies from the industry's leading manufacturers--including brands such as Canon, Ricoh and HP.

"The new website is the culmination of over a year's planning and development. The new IKON.co.uk website represents another significant investment that IKON has made to exceed customer expectations. The site has been carefully structured to ensure that as we move forward we can continue to enhance the user's experience and the next few phases of development will bring even more integration and enhanced functionality." - Phil Keoghan, UK President.



Notes to Editors:

IKON integrates imaging systems and services that help businesses manage document workflow and increase efficiency. As the world’s largest independent distribution channel for copier and printer technologies, IKON offers best-in-class systems from leading manufacturers such as Canon, Ricoh and HP and service support through its team of 7,000 service professionals worldwide. IKON also represents the industry’s broadest portfolio of document management services: outsourcing and professional services, on-site copy and mailroom management, fleet management, off-site digital printing solutions, and customised workflow and imaging application.

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